Corrections Policy
Three words with three meanings
A correction, a clarification and an update are different things, and at MIND CRON we say which one we are doing. A correction fixes something we got factually wrong: a wrong number, a misspelled name, a quote given to the wrong person, a result reported the wrong way round. A clarification means the facts were right but the writing still let a reader walk away with something untrue, usually through a missing qualifier or a headline that outran the story. An update adds new information to a story that was accurate when published, which on a developing event can happen many times in a day.
The labels are not decoration. Calling a correction an update is the oldest trick on a news website, and we do not use it. If the first version was wrong, the note uses that word.
The note lives on the story
Corrections are made on the original article at its original address. The note is dated, says what was wrong and what the correct fact is, and does not need hunting for: at the top of the story where the error was material, at the foot where it was minor. We do not quietly rewrite a sentence and let the page stand as though it had always read that way.
Where the error was in the headline rather than the body, the note says so, because the headline is the part that travelled furthest. Where the error was in an image caption, a chart or a table, the note says that too, since readers often trust a figure in a graphic more than the same figure in a sentence.
What is fixed without a note
Two kinds of change carry no note: a typing slip that changes no meaning, and formatting, a broken link or a mislabelled section. Everything above that line carries a note. A wrong date, a wrong currency, a wrong score or a wrong spelling of a person’s name is a correction even when it looks small, because to the person or the reader concerned it is not small.
Developing stories
Breaking news is where errors are most likely and most consequential, so it gets the fastest handling. When a story is still moving we mark it as developing, timestamp every update, and keep the earlier state visible in the note trail rather than pretending the latest version was always there. A figure that was our best information at one hour and is superseded at the next is labelled as an update. A figure that was simply wrong is labelled as a correction.
Because our readers are spread across time zones, a story that is old news in one place can still be the current version somewhere else. We do not treat a correction as less urgent because the story is a day old for us.
Errors that can cause harm jump the queue
Some errors go ahead of everything else on the desk: a wrong casualty figure, a wrong safety instruction, a wrong name attached to an accusation, a wrong travel advisory, a market figure off by an order of magnitude. Those are corrected the moment we can confirm the right version, and where a person has been damaged by the error we make sure they know the note is up rather than leaving them to find it.
Ordinary spelling, date and arithmetic slips are handled in the normal run of the day. Both kinds are logged, because the log is how we tell a careless afternoon from a process problem.
Telling us we got it wrong
Write to support@mindcron.com with CORRECTION at the front of the subject line. Give us the link, the exact sentence you dispute, what you believe the correct fact is, and where that comes from if you have it. You do not need to be polite or to explain who you are. The most useful message is the flattest: this story says X, the official record says Y.
You will get an answer either way. If we change the story, we tell you what the note says. If we do not, we tell you why, and sometimes the reason is that the dispute is about framing rather than fact. Harm errors are settled in minutes. Everything else we aim to close the same working day and, at the outside, within two.
Chasing the error beyond our page
A wrong fact does not stay where it was born. When we correct something that has already travelled, the social post that carried it is corrected or taken down with an explanation rather than left up with the old figure. Where a story has been quoted or syndicated, we send the corrected version and ask for the update, and because we cannot compel a third party, we say what we asked for and what is out of our hands.
Then there is the forwarded screenshot, which is beyond reach entirely. A cropped image of a headline circulates for years and no correction catches it. That is the honest reason this team will not publish an unverified figure just to be first. The correction is ours to make. The forward is nobody’s to recall.
We do not quietly delete stories
Articles get corrected and updated, not disappeared. The address stays live, because deleting a page is a tidy way to lose an error along with the evidence of having made it. Requests to unpublish accurate coverage are refused, including from anyone who advertises with us, whose standing on this is spelled out on our advertise page. The exceptions are narrow: a binding legal order, a genuine risk to someone’s safety, or material published in error such as a draft. Where a page comes down for one of those reasons, a short note stays at the same address giving the category of reason.
Who decides
Senior editors own corrections. They decide whether a note is a correction or a clarification, where it sits and how it is worded, and the writer of the story does not make that call about their own work. When the same kind of error appears twice, we treat it as a process problem rather than a coincidence, and we change the check that let it through. How claims are tested before publication is in our fact-checking policy, and the wider rules are in our editorial standards. If you have found an error, do not wait for someone else to report it. Send the link and the sentence.
Last updated: September 2026
