The Crown Prosecution Service just signed a major £19.6 million contract with Trustmarque for Microsoft licenses and the advanced Copilot AI tool. This three-year agreement, starting October 1, 2025, aims to boost efficiency in criminal prosecutions while keeping core software up to date until 2028.
Deal Breakdown
This new pact builds on a previous 2022 deal worth £10.2 million. The price jump reflects added AI features like Copilot, which integrates into tools such as Word, Excel, and Teams for smarter workflows.
Trustmarque, a key reseller, will handle licensing for essential Microsoft products. Officials say the focus is on continuity and tapping into fresh tech to support daily operations.
The contract runs through 2028, giving CPS stable access to updates and security patches. This setup helps the agency manage cases more smoothly amid growing demands.
Why the Shift to AI
CPS leaders point to Copilot as a game changer for productivity. The tool can summarize meetings, draft emails, and analyze data, which fits the needs of a busy prosecution service.
Recent government trials showed mixed results with Microsoft 365 Copilot. Some tests found it helpful for simple tasks but less so for complex ones.
Despite that, the push for AI in public sectors grows. Other agencies have explored similar tools to cut time on routine work and focus on core duties.
This deal aligns with broader UK efforts to modernize government tech. It comes after reports of AI boosting efficiency in areas like education and healthcare.
Key Features and Benefits
Copilot brings several advantages to CPS staff. Here are some standout elements:
- Automated summaries of legal documents to speed up reviews.
- Real-time suggestions in emails and reports for clearer communication.
- Data insights from large case files without manual sorting.
- Integration with existing Microsoft apps for seamless use.
These features could transform how prosecutors handle evidence and prepare for court. Early adopters in other fields report saving hours each week.
The tool also includes safeguards for sensitive data, crucial in a legal setting. Microsoft has updated its licensing to address privacy concerns in government use.
Comparing Old and New Deals
To understand the evolution, look at this side-by-side view:
| Aspect | 2022 Deal | 2025 Deal |
|---|---|---|
| Value | £10.2 million | £19.6 million |
| Duration | 3 years | 3 years |
| Key Additions | Core licenses | Core licenses + Copilot AI |
| Focus | Basic productivity | AI-enhanced tools |
| End Date | 2025 | 2028 |
This table shows the clear emphasis on AI in the latest agreement. The higher cost covers expanded capabilities that promise long-term savings through efficiency.
Wider Impact on Government Tech
This move reflects a trend in 2025 where governments worldwide ramp up AI adoption. For instance, US federal workers gained Copilot access at no extra cost this year, saving millions.
In the UK, education sectors now offer discounted Copilot plans. These steps aim to make AI accessible while managing budgets.
Challenges remain, like recent lawsuits in Australia over Microsoft pricing tactics. Regulators there claim unclear communications led to higher costs for users.
Still, experts see potential. Analysts predict AI tools like Copilot could cut administrative time by up to 30 percent in public services.
Looking Ahead
As CPS rolls out Copilot, training will be key to maximize benefits. Staff may need sessions to learn its full potential without over-relying on it.
This deal could set a model for other UK agencies. With tech evolving fast, expect more integrations in the coming years.
What do you think about AI in government work? Share your views in the comments and pass this article along to spark discussions.
