Dotgo, the global leader in Rich Communication Services (RCS) Business Messaging, has announced a major expansion in France by collaborating with all four of the country’s major telecom operators. This strategic move marks a significant milestone for Dotgo in its mission to enhance the adoption and monetization of RCS messaging worldwide.
With this new partnership, businesses in France will now be able to connect with customers more seamlessly, utilizing the advanced features of RCS, such as multimedia content, interactive messaging, and real-time updates. The collaboration with Orange, SFR, Bouygues Telecom, and Free Mobile ensures that RCS messaging is available to French consumers, regardless of which mobile carrier they use.
Strengthening RCS’s Nationwide Reach
Dotgo’s integration with these four telecom giants enables RCS to reach 55% of smartphones in France. This wide availability offers businesses an excellent opportunity to engage customers in a more dynamic and meaningful way. Whether through marketing campaigns, customer service interactions, or transactional communications, RCS messaging allows for more personalized, richer experiences compared to traditional SMS.
The partnership also opens up access to Dotgo’s RBM Hub®, a platform that allows developers, Independent Software Vendors (ISVs), agencies, and resellers to onboard agents and transmit RCS messages to all French subscribers. This means businesses no longer have to worry about network-specific limitations when trying to connect with their customers.
Notably, this expansion makes RCS messaging available on iPhones in France, where it had previously been limited. Now, with the support of major French carriers, iPhone users can enjoy the benefits of interactive messaging just like their Android counterparts.
Dotgo’s Growing Global Presence
Dotgo’s platform is already processing over 1 billion RCS messages monthly, and with a presence in 23 countries, the company’s global footprint continues to expand. In France, the company has joined forces with local telecom operators to ensure that its RCS services are widely available and easily accessible to businesses across the nation.
As part of its commitment to advancing RCS messaging technology, Dotgo has integrated its RBM Hub® with Google Jibe and several other MaaPs, ensuring smooth access to RCS messaging features across various carriers. This seamless integration allows businesses to provide a consistent messaging experience, no matter which carrier their customers are using.
RCS Messaging: A Growing Trend
RCS is quickly gaining traction globally as more telecom providers and businesses see the value of interactive messaging. In France, RCS is expected to reach 85% of mobile devices by the end of 2025. As RCS adoption continues to grow, Dotgo is positioning itself at the forefront of this messaging revolution, helping businesses capitalize on the potential of this powerful communication tool.
Barinderpal Singh Mumick, Vice President of Dotgo, expressed excitement about the company’s role in driving innovation in the French market. “RCS adoption continues to accelerate globally, driven by strong penetration and proven ROI in major markets,” he said. “French businesses now have an unprecedented opportunity to connect with customers through engaging and interactive messaging.”
Building the Future of Business Messaging
Amelia Newsom-Davis, Director of Messaging and Payment at Orange, echoed this sentiment, emphasizing the importance of innovation in business messaging. “At Orange, we are committed to driving innovation in business messaging by offering our customers the best-in-class communication experiences. Partnering with Dotgo enables us to offer a seamless and scalable RCS messaging solution, and we are excited to see the expansion of RCS in the country.”
As the RCS landscape continues to evolve, Dotgo remains at the forefront of the transformation, driving both innovation and growth in the global business messaging sector.
