Australia is on the brink of a significant technological shift with the imminent shutdown of its 3G networks. The Australian Mobile Telecommunications Association (AMTA) is urging all Australians to act swiftly and ‘Check Your Tech’ to ensure uninterrupted connectivity once the networks are turned off on October 28, 2024.
What You Need to Know About the 3G Shutdown
The closure of 3G networks marks the end of an era for many Australians relying on older mobile devices. Telstra and Optus are set to deactivate their 3G networks starting October 28, 2024, while Vodafone, owned by TPG Telecom, has already discontinued its 3G service in January 2024.
- Affected Services:
- Devices dependent on 3G will lose the ability to make calls, including emergency voice calls to Triple Zero.
- Some 4G devices that default emergency calls to 3G will be impacted, preventing emergency calls post-shutdown.
This transition will not only affect mobile phones but also a range of other devices such as smartwatches, tablets, in-home personal emergency alarms, EFTPOS terminals, and fire and security alarms.
Why Are the Networks Closing?
As mobile technology advances, the demand for faster and more reliable data services has surged. The shift from 3G to 4G and 5G networks is a natural progression to meet the growing need for high-speed data required for video streaming, online applications, and other bandwidth-intensive services.
Key Reasons for the Closure
| Reason | Description |
|---|---|
| Efficiency | 3G spectrum is repurposed for more efficient 4G and 5G services. |
| Technological Advancements | 4G and 5G offer superior speed and capacity compared to 3G. |
| Global Trends | Worldwide movement towards phasing out older network technologies. |
| Economic Considerations | Maintaining outdated networks is cost-inefficient for telecom providers. |
This global trend follows the earlier shutdown of 2G networks and is essential for optimizing the available spectrum to support modern communication needs.
Impact on Devices and Services
The shutdown will render all 3G-dependent devices non-functional for making calls and accessing certain services. Devices bought overseas or from retailers selling imported phones might also face compatibility issues.
Devices Affected
- Smartphones: Older models relying solely on 3G will lose connectivity.
- Smartwatches and Tablets: These devices may not support newer network standards.
- Emergency Alarms: In-home personal emergency alarms will no longer function on 3G.
- EFTPOS Terminals: Payment terminals using 3G will need upgrades to remain operational.
- Fire and Security Alarms: Systems depending on 3G for alerts will require new technology.
Additionally, even some 4G devices that use 3G for emergency calls will be affected, posing a risk during critical situations.
How to Check Your Tech
AMTA emphasizes the importance of verifying device compatibility before the 3G shutdown. Here are the recommended steps to ensure your devices remain functional:
Check Your Mobile Phone
- SMS Method: Send “3” to the number ‘3498’. This service is available to customers of any Australian mobile network.
- Online Tool: Visit Check My Device to verify compatibility.
- Language Support: The website is accessible in 11 different languages, including Arabic, Greek, Hindi, and Mandarin.
Upgrade Solutions
If your device is affected, contacting your service provider is crucial. They offer various assistance programs tailored to different needs, helping you find an upgrade solution that fits your circumstances.
Purchasing New Devices
When buying a new or refurbished phone, ensure it meets Australian network standards:
- Support for Australian Mobile Frequency Bands: Especially the 700 MHz band.
- 4G and 5G Calling (VoLTE): Ensure the device supports these technologies.
- Emergency Calling: Verify that the device can handle 4G and 5G emergency calls without reverting to 3G.
Always use the ‘Check My Device’ tool before making a purchase and request the IMEI number from the seller to confirm compatibility.
Responsible Disposal of Old Devices
For those with outdated or affected devices, AMTA recommends proper disposal through MobileMuster, the official recycling scheme of the Australian mobile industry. This initiative promotes responsible product stewardship and sustainability, ensuring old devices are recycled or disposed of safely.
Steps for Disposal
- Visit MobileMuster: Go to their website to find recycling options near you.
- Drop-off Points: Locate authorized drop-off points for safe disposal.
- Recycling Benefits: Helps reduce electronic waste and supports environmental sustainability.
AMTA urges all Australians to take immediate action to avoid connectivity issues and contribute to a sustainable future by responsibly managing their old devices.
